Legal

SMS Terms & Conditions

SMS Terms & Conditions

SMS Terms & Conditions

These Terms & Conditions (“Terms”) govern the text-messaging program operated by Faraday (“Faraday,” “we,” “us,” or “our”). By calling a business that uses Faraday and providing your phone number, or by exchanging text messages with us, you agree to these Terms.

These Terms & Conditions (“Terms”) govern the text-messaging program operated by Faraday (“Faraday,” “we,” “us,” or “our”). By calling a business that uses Faraday and providing your phone number, or by exchanging text messages with us, you agree to these Terms.

Effective date: June 30, 2026

Effective date: June 30, 2026

Program name

Program name

Faraday Callback Messaging.

Faraday Callback Messaging.

Program description

Program description

When you call a business that uses Faraday and we are unable to answer, Faraday sends you a text message in response to your call. These messages acknowledge your inquiry, confirm that a callback is coming, share relevant details about your request, and answer follow-up questions. This is a conversational customer-care program; it is not a marketing program.

When you call a business that uses Faraday and we are unable to answer, Faraday sends you a text message in response to your call. These messages acknowledge your inquiry, confirm that a callback is coming, share relevant details about your request, and answer follow-up questions. This is a conversational customer-care program; it is not a marketing program.

How you opt in (consent)

How you opt in (consent)

You opt in by contacting the business yourself — by calling its phone number and leaving a voicemail or having a missed call. When a call is not answered, you hear a recorded greeting disclosing that we may text you back at your number, that message and data rates may apply, that message frequency varies, and that you can reply STOP to opt out. By calling and providing your phone number after this disclosure, you consent to receive text messages from us in response to your inquiry. We only send messages to people who have called the business first. We never purchase, rent, sell, or share phone numbers.

You opt in by contacting the business yourself — by calling its phone number and leaving a voicemail or having a missed call. When a call is not answered, you hear a recorded greeting disclosing that we may text you back at your number, that message and data rates may apply, that message frequency varies, and that you can reply STOP to opt out. By calling and providing your phone number after this disclosure, you consent to receive text messages from us in response to your inquiry. We only send messages to people who have called the business first. We never purchase, rent, sell, or share phone numbers.

Message frequency

Message frequency

Message frequency varies and depends on your interaction with us — for example, our reply to your call and any follow-up messages in the resulting conversation. You will generally only receive messages after you have contacted the business.

Message frequency varies and depends on your interaction with us — for example, our reply to your call and any follow-up messages in the resulting conversation. You will generally only receive messages after you have contacted the business.

Cost

Cost

Message and data rates may apply. Faraday does not charge you for the messages, but your mobile carrier’s standard message and data rates may apply depending on your plan.

Message and data rates may apply. Faraday does not charge you for the messages, but your mobile carrier’s standard message and data rates may apply depending on your plan.

How to get help

How to get help

For help, reply HELP to any message, or contact us at contact@faradaytech.co or (617) 468-7639. Replying HELP will return contact information for support.

For help, reply HELP to any message, or contact us at contact@faradaytech.co or (617) 468-7639. Replying HELP will return contact information for support.

How to opt out

How to opt out

You can cancel the text-message program at any time by replying STOP to any message. After you reply STOP, we will send a single confirmation message and will not send you any further messages unless you contact the business again or opt back in. If you need assistance after opting out, contact us at contact@faradaytech.co.

You can cancel the text-message program at any time by replying STOP to any message. After you reply STOP, we will send a single confirmation message and will not send you any further messages unless you contact the business again or opt back in. If you need assistance after opting out, contact us at contact@faradaytech.co.

Supported carriers

Supported carriers

Carriers are not liable for delayed or undelivered messages.

Carriers are not liable for delayed or undelivered messages.

Privacy

Privacy

Your information is handled in accordance with our Privacy Policy at https://faradaytech.co/privacy. No mobile information or SMS consent data is shared with third parties or affiliates for marketing or promotional purposes.

Your information is handled in accordance with our Privacy Policy at https://faradaytech.co/privacy. No mobile information or SMS consent data is shared with third parties or affiliates for marketing or promotional purposes.

Changes to these Terms

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above.

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above.

Contact us

Contact us

Faraday

Email: contact@faradaytech.co

Phone: (617) 468-7639

https://faradaytech.co

Faraday

Email: contact@faradaytech.co

Phone: (617) 468-7639

https://faradaytech.co